Frequently Asked Questions…
Are your fabrics certified?
All our cotton yarn is certified by GOTS as being organic. We also insist on GOTs certificates to cover all the yarn we use in our cotton fabric.
Is my garment damaged?
Due to the fact that we use organic fabric at Babi Bw, we have found the occasional instance of an imperfection in our fabrics. We do not apologise for this and would expect anything completely natural to be perfectly imperfect.
Delivery
We aim to have your garment in the post between 3-5 days from your order date. We will keep you updated with any issues or delays via email. View our delivery policy for more information.
Personalisation & Gift Messages
The Personalisation option is available once you have selected your item, the Gift Message option becomes available once you have progressed through your order to the checkout.
How do I wash my garment?
We advise washing all of our garments at a maximum temperature of 30 degrees and we do not recommend using harsh chemicals like bleach due to the delicate nature of our fabric.
As our fabric is organic it has not been coated with nasty resins, where their main purpose is to prevent shrinking. On your first wash the items may shrink up to 10%, this is true of any organic item. Don’t worry, we make them slightly larger to account for this.
If you experience colour fading, this could be due to your detergent containing optical brighteners. Optical brighteners are chemical compounds used to enhance the appearance of white or coloured garments, giving them a brighter look.
However, some optical brighteners can cause colour fading over time. Therefore, choosing a detergent that does not contain optical brighteners may help reduce the issue of colour fading.
Whilst damp, gently stretch the length of your garment, and reshape again when dry.
We recommend that our products should be dried gradually. Air dry on the line or lay flat on a towel in a ventilated room. Do not tumble dry.
Iron on a low setting. Only iron embroideries or prints on the reverse.
Any other questions please drop us an email on our contact us page.
Baby / Babi
Organic / Organig
Welsh / Cymraeg
